.png){kind=small}
THE FRAMEWORK
THE FORWARD FRAMEWORK
Shippers First Logistics
Our proven 6-step method to deliver customized, reliable logistics solutions — from first call to final delivery
Discovery Call (60 Minutes)
We begin with a focused conversation to understand your goals, challenges, and supply chain needs. This is where we ask the right questions — and listen carefully.
What we cover ?
-
Lane analysis (domestic & international)
-
Current pain points & bottlenecks
-
Volume & frequency of shipments
-
KPI expectations & success metrics
Your logistics story starts here — with clarity and connection
Partnership Agreement
Once we align on scope, lanes, and terms, we formalize the partnership
What we provide?
-
Service Level Agreement (SLA)
-
Clear pricing structure
-
Points of contact on both sides
-
Technology integration plan (if needed)
Everything agreed, nothing assumed
First Shipment Execution
We make your first move seamless — because first impressions matter
From day one, we operate like a true partner
That Means
-
Real-time shipment visibility
-
Proactive check-ins at every milestone
-
Contingency plans in place before issues arise
-
A built-in feedback loop to keep improving
We treat your first shipment like it’s mission-critical — because to us, it is
Needs Assessment & Solution Mapping
We analyze the information from our call and begin crafting a tailored transportation plan
What we deliver?
-
Customized proposal with modal mix (truck, rail, ocean, air)
-
Routing strategies (N.A. & global)
-
Cost-saving opportunities & risk assessment
-
Timeline for implementation
Clarity First. Strategy Next. A Logistics Plan Built Around You.
Onboarding & System Setup
We get you connected, informed, and ready to roll.
What this includes?
-
System access & tracking tools (including GPS integration if applicable)
-
Contact directory & escalation protocols
-
SOPs & communication cadence
-
Billing & compliance checks (CARM, customs, etc.)
Fast, frictionless onboarding that gets you shipping — not guessing
Continuous Improvement & Support
We’re not just your logistics provider — we’re your long-term partner.
Ongoing Support Includes :
-
Monthly or quarterly performance reviews
-
Route optimization & efficiency audits
-
Scalability planning
-
24/7 support when needed